As a receptionist there are time it is important to know where a call is going to land before you transfer it. Occasionally transferring a call to user who has their endpoint forwarded or ringing elsewhere can produce a bad experience for the caller. Bridge Operator Console can show you users who have forwarding or simring enabled, so you know before a call is transferred.
Bridge Operator Console can also give users additional information about where the user's endpoint is forwarded or sim-ringed to as well.
In addition we can show the delegates and team members who could potentially wind up with the call, giving our user's the most visibility available to make the best decisions. Get a 60 day demo at our website.
www.bridgeoc.com
